Do I need to purchase Face Reality products?
Yes, we require all clients to consistently use a full Face Reality Home Care regimen. This is crucial for controlling acne, as consistent product use and lifestyle adjustments are key. To ensure the best results, we only perform treatments on clients using Face Reality Skincare products.

Can I pay with insurance?
We do not accept insurance as we are not a medical facility. However, we can provide a receipt and a “medical necessity” form that you can submit to your insurance. Coverage is dependent on your individual insurance plan.

Are extractions necessary?
Yes, extractions are the quickest way to clear acne. They remove existing lesions while your home care regimen prevents new ones from forming. During the 3-4 months of treatment, you may experience breakouts as old lesions surface, but these will be extracted every two weeks.

What do extractions feel like?
Extractions may cause slight discomfort, but the process is tolerable and essential for your acne treatment. Most clients experience redness afterward, so it’s important to plan ahead and avoid sun exposure or events for 48 hours post-treatment.

What should I expect during my appointment?
Your first consultation and treatment will take about 1.5 hours. We will review your skincare history, analyze your acne type and severity, and develop a personalized treatment plan. We’ll also provide recommendations on products, diet, and lifestyle factors. Subsequent appointments last 30-45 minutes, focusing on extractions and adjustments to your regimen.

Can I combine the Face Reality regimen with other products?
No, to avoid any interference with your treatment, we require you to exclusively use Face Reality products. This ensures we can effectively monitor and adjust your regimen without introducing any variables.

Do I need to get treatments, or can I just use the products?
If you live near the salon, it’s in your best interest to receive treatments from us. Treatments accelerate the clearing process and allow us to closely monitor your progress.

What is the cost of the Acne Program?
The initial investment in Face Reality products is $150-$200, with most products lasting 8-12 weeks depending on your regimen. After your first appointment, treatment costs start at $100. *Please note that costs may vary depending on your location and the Certified Acne Expert you see.

What if I’m using prescription acne products?
We require you to discontinue prescription products 2-4 weeks before starting our program. Prescription products can make your skin too sensitive for our regimen, so it’s important to choose between our program and any existing prescription treatments.

At what age do you treat clients?
We treat clients of all ages who are experiencing acne. Minors must be accompanied by an adult, and a guardian must provide consent for treatment.

Can I be treated while pregnant or breastfeeding?
Yes, we can still treat your acne, but you will need to provide a list of ingredients to avoid, as specified by your doctor.

How long does it take to see results?
With consistent home care and bi-weekly treatments, most clients see clear skin within 3-4 months. Some may take longer depending on their acne severity and adherence to the regimen.

What do the peels do?
Our corrective peels exfoliate the skin, soften comedones, and lighten pigmentation, enhancing the effectiveness of your home care products. For those unable to receive peels, our papaya enzyme treatment is a gentle alternative.